Using Lotus Notes WebMail

Lotus Notes webmail will look different when you access it from different platforms of computer. It also has more available features when you're using a PC as your main Lotus Notes computer. Regardless of what platform you use, you will be able to use the web version of Lotus Notes to access your e-mail. First however, you need to send an email to Help Notes and request them to web enable your mailbox. Then Help Notes will send you a confirmation message with instructions for how to access your webmail.

Here's what it looks like:

Step 1

Login to your webmail account-You should have received instructions when you received your webmail account. These instructions let you know what URL to use to access your account. If you did not receive these instructions, please let me know and we'll troubleshoot for you.

Looking at the picture to your right you will notice 4 main parts.

  1. This is where you type the URL to access your mail account.
  2. This is where you type your user name. It is usually just your first and last name separated by a space.
  3. This is where you type your password. (This must be your web password)
  4. Press the login button to access your mail account.
login screen

Step 2

You'll be taken to your e-mail account and it should open up to a page that looks like the one on the right.

You'll notice that you have many links where it says Views. These correspond to folders in your e-mail account. You can access your:

  1. Inbox-for current mail-Click on this to get to your Inbox.
  2. Drafts-for mail that you've composed and saved but haven't sent out
  3. Sent Mail-for copies of mail that you've sent out
  4. All Documents-includes all incoming, sent and draft mail
  5. Calendar-lets you access your Lotus Notes calendar
  6. To do-lets you access your Notes to do list
  7. Meetings-lets you access records for any meetings you've set up
  8. Trash-this is where your deleted mail goes before you exit Notes.

Step 3

Your Inbox will look something like the one to the right. (Put your cursor over the image to see what it looks like on a PC)

Notice the 5 different sections that we've indicated:

  1. You can sort by person if you click on the triangle next to the Who. Clicking on the person's name will take you to the actual mail message.
  2. You can sort by date if you click on the triangle next to date.
  3. The subject of each message can be seen here.
  4. You can use these icons and links to move around in your mailbox and to open and close (expand and collapse) folders.
  5. Under Main Views, you'll be able to access your main mail folders.

There are other links in your inbox, so take some time to see what they lead to.

The Guide link at the very bottom left hand corner is a help guide for using your web mail. It is really basic.

Parts of your inbox

Step 4

When you open up a message, it will look similar to the image at the right. (Put your cursor over the image to see what it looks like on a PC)

You'll have a toolbar at the top where you can:

  1. Use the up and down arrows to move through the messages in your Inbox
  2. Create a new mail memo
  3. Edit an existing mail memo
  4. Reply to a message
  5. Delete a message
  6. Move a message to another folder
  7. Go back to your inbox
  8. Look at your calendar
mail memo

Step 5

When you Reply to a memo or create a new mail memo, a window like the image to the right appears. At the top you have a tool bar with links to other parts of your mail account. (Put your cursor over the image to see what it looks like on a PC).

In the memo there are 5 parts to pay attention to:

  1. To-This is where you put the e-mail address of who you're sending mail to.
  2. Subject-This is where you'll put the subject of your message.
  3. Body-This is where you'll type your actual message.
  4. Attachments-This is where you'll click to attach a file.
  5. Submit-This is where you'll click to send your e-mail message.

You'll notice other buttons and options in this window, so be sure to experiment with what they do. The 5 mentioned above are the main ones you need to know how to use.

NOTE: When you're using a Mac Lotus Notes mail account, you will not be able to Forward messages or to Reply with History. You can do this with the PC version.



© 2005 State of Hawaii Department of Education - Advanced Technology Research Branch - Questions regarding this web site can be emailed to Joanna Dunn. All inquiries will be routed to the appropriate source. Site last updated: 11/28/05 .